Huwebes, Mayo 31, 2012

How to Train a Virtual Assistant


Virtual assistants (VAs) contribute much to the growth and success to your business. And if you’ve visited the outsourcing business for many years you should know by now that among the most hardworking and efficient professional virtual assistants are Filipino VAs. Thousands and thousands of outsourcers that revisit to get a Filipino Virtual Assistant are living testimonials of the quality service which is available from VAs from the Philippines.

To make them a lot more productive and to generate more profit for the business, below are practical easy methods to train Virtual Assistant Philippines:

• Create a manual listing all information you need about your business. This absolutely should not include sensitive information such as trade secrets. What needs to be included in the manual are policies and procedures on how to carry out the duty you will be assigning to the Filipino virtual assistant. It would be better in the event you include templates and sample of finished report so your VA can have an idea on what a deliverable should look like when sent to you.

• Organize all the contacts that your particular VA will be corresponding with over a regular or regular basis. Explain to your VA that every contacts and correspondence have to be well organized in one place.

• Make a virtual calendar on your behalf and your VA. Explain to your VA your schedule preference - how to want your appointments to get scheduled, how long a typical meeting should take. You must also inform your Filipino virtual assistant on days when you’re hard to get at for appointment.

• Provide your VA access to software and programs that she / he will be using to be with her work. If the professional is not familiar with the software, you can provide her with tutorials and training materials. Training materials are required investments that can help save time and money in the long run. Give your VA time for them to familiarize herself together with the tools.

• Schedule a video conference with the professional virtual assistant after you’ve send her pursue a career materials as well as your instructions. Encourage your VA to inquire about you some questions if there’s something she’s baffled by - whether it’s in regards to the online tools she’ll be using or the setup within your working relationship. Be sure that you end your conversation having a clear understanding of how tasks ought to be delivered and how the whole thing needs to be managed.


Finally, become familiar. Get to know your Filipino Virtual Assistant and produce him or her feel comfortable dealing with you.

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